Customer Service and Call Center Jobs

Work site environment

Operate cash register
Process money, cheques and credit/debit card payments
Scan items
Tabulate total payment for goods or services required
Receive payment for goods or services
Calculate daily/shift payments received and reconcile with total sales
Suggestive selling
Stock shelves and clean counter area
Greet customers
Accept reservations or take-out orders
Wrap or place merchandise in bags
Provide customer service
Calculate foreign currency exchange
Monitor all entrances and exits, request proof of payment when necessary
Participate in promotional activities
Verify the age of customers when selling lottery tickets, alcohol or tobacco products
Stock shelves and display areas
Price items using stamp or stickers according to price list
Prepare reports on sales volumes, merchandising and personnel matters
Obtain articles for customers from shelf or stockroom
Keep stock clean and in order
Direct customers to location of articles sought
Bag, box or parcel purchases for customers, for shipment or delivery
Clerical duties (i.e. faxing, filing, photocopying)
Order picking
Perform general cleaning duties (i.e. sweeping, mopping floors)
Assemble, install and set-up merchandise/products
Wax and polish floors
Unpack products received by store and count, weigh or sort items
Carry customer's purchases to parking lot and pack orders in customers' vehicles