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Quality Assurance and Training customer service jobs in West End, British Columbia
Find Quality Assurance and Training customer service job opportunities in West End, British Columbia.
Quality Assurance and Training customer service jobs in West End, British Columbia(1)
Customer service manager - retail
DISCUS SUPPLY CO LTD.
Richmond(12,6km)
Permanent
$46.25 per hour
Customer service manager - retail
DISCUS SUPPLY CO LTD.
$46.25 per hour
Permanent
Salary
$46.25 per hour
Job Type
Permanent
Category
Retail
- Education:
- Expérience:
Education
- Secondary (high) school graduation certificate
Work setting
- Retail service establishment
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff
Computer and technology knowledge
- Point of sale system
- Word processing software
- MS Outlook
Work conditions and physical capabilities
- Attention to detail
Screening questions
- Do you have experience working in this field?
Experience
- 1 year to less than 2 years
Employment terms options
- Morning
- Day
Health benefits
- Dental plan
- Vision care benefits
Support for persons with disabilities
- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
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