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Escalation Support customer service jobs in Fall River, Nova Scotia
Find Escalation Support customer service job opportunities in Fall River, Nova Scotia.
Escalation Support customer service jobs in Fall River, Nova Scotia(1)
Customer service representative - call centre
Fastening House Atlantic
Dartmouth(16,5km)
Permanent
Full time
$18 per hour
Customer service representative - call centre
Fastening House Atlantic
$18 per hour
Permanent
Salary
$18 per hour
Job Type
Permanent, Full time
Experience
2 to 5 years
Category
Customer Service / Call Center
Expected start:
19th April 2026
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 2 years to less than 3 years
Work setting
- Relocation costs not covered by employer
- Business and/or industry
Tasks
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Receive credit and employment applications
- Receive payments
- Investigate complaints
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Dependability
- Accurate
Screening questions
- Are you authorized to work in Canada?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
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