Customer service agent

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year
• or equivalent experience

Work setting

• Rural area
• Industrial plant
• Agriculture

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Perform general office duties
• Receive and log complaints
• Maintain and manage digital database
• Answer clients' inquiries and provide information

Student status

• Full time enrollment
• Part time enrollment

Computer and technology knowledge

• Database software
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS Office
• Spreadsheet
• Electronic mail

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Repetitive tasks

Screening questions

• Are you authorized to work in Canada?
• Are you currently a student?
• Do you have experience working in this field?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Day

Financial benefits

• Bonus

Other benefits

• Other benefits
• Parking available
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 15 to 20 hours per week