Customer service agent

• Education: No degree, certificate or diploma
• Experience: Will train

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Personal suitability

• Punctuality
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Do you live near the job location?
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 40 hours per week