Customer service agent

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months

Tasks

• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Answer clients' inquiries and provide information

Employment terms options

• To be determined
• Day
• Work Term: Permanent
• Work Language: English
• Hours: 32 to 35 hours per week