Customer service agent

• Education:
• Expérience:

Education

• No degree, certificate or diploma

Work setting

• Business sector
• Private sector
• Retail/wholesale establishment/distribution centre
• Telecommunications company
• Sales

Tasks

• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Maintain records and statistics
• Sell merchandise

Computer and technology knowledge

• Internet

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 to less than 7 months

Employment terms options

• Early morning
• Shift
• Morning
• Day

Financial benefits

• Bonus
• Commission

Other benefits

• Other benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week