Customer service manager - retail
MIMI IMPORTS
Guelph
Permanent
Full time
$44.47 per hour
Customer service manager - retail
MIMI IMPORTS
$44.47 per hour
Permanent
Salary
$44.47 per hour
Job Type
Permanent, Full time
Experience
2 to 5 years
Education
CEGEP (DEC, AEC)
Category
Retail
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
Work setting
- Retail/wholesale establishment/distribution centre
Tasks
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Determine merchandise and services to be sold
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
Supervision
- 3-4 people
Computer and technology knowledge
- Accounting software
- Word processing software
- Database software
- Inventory control software
- Electronic mail
- Spreadsheet
- Adobe Photoshop
- MS Outlook
- MS Excel
- MS PowerPoint
- MS Word
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Adaptability
- Collaborative
- Proactive
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Ability to multitask
- Initiative
- Accurate
Screening questions
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
Employment terms options
- Evening
- Flexible hours
Employment terms options
- Morning
- Day
- Weekend
Ready to Apply?
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