Customer service clerk

Service Ontario Centre

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Job Description

  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experience

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive payments

Security and safety

  • Basic security clearance
  • Bondable
  • Credit check
  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Standing for extended periods

Screening questions

  • Do you have experience working in this field?

Employment terms options

  • Day
  • Weekend

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Work Term: Permanent
  • Work Language: English
  • Hours: 15 to 35 hours per week

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